You do not need an active Crown Club account to enroll. Also assessed is how each of these elements is employed in the context of each individual film. ALL SUBSCRIPTIONS HAVE AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). 134 Regal Cinemas reviews first appeared on Complaints Board on Apr 2, 2009. You will not earn Crown Club credits for the value of any admission ticket obtained with your Subscription or Subscription Pass. Why was I charged for my Subscription after I requested cancellation? A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. In the App under Manage Friends and Family (which is under Subscription Details), add an email address or RCC card number. ), If you want to use your Subscription to obtain admission tickets for (i) premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP), (ii) theatres not included in your Subscription plan (. Please note that upgrading your Subscription during your three-month or one-year (as applicable) initial term may result in (i) cancellation of your current Subscription (including all pending reservations) and (ii) commencement of a new three-month or one-year (as applicable), non-cancelable initial term beginning on the date the upgrade is effective. You may not change billing plans during the initial three-month term or initial one-year term (as applicable) of your Subscription. Yes. Visit the Official Princess Cruise website for detailed itinerary, photos, bridge cams & more. No. My plans changed - can I refund my order? Reservations and admission tickets are subject to availability. Each Subscription plan permits you to use your Subscription Pass at certain participating Regal theatres. If you cancel your Pre-Paid Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. The Photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. ForLocations, The World's Best For Customer Service Info. (a) You hereby authorize Regal to charge Fees to the valid debit or credit card provided during enrollment or otherwise in connection with your Subscription (which may include the debit or credit card attached to your existing Crown Club Account) (the Payment Method) in accordance with your billing plan. If Regal cancels your Subscription under Section F.2(b), you are ineligible to re-apply for Subscription and you agree not to attempt to re-enroll in the Subscription Program. View Movie Club Payment Transactions. Children 6 and under are not allowed to attend Rated R features. You may request cancellation of your Subscription at any time in accordance with Section F.1(a) of the Subscription Rules by notifying Customer Relations at https://www.regmovies.com/rcc/contact-us. Im not able to make a reservation for some reason. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. At the end of your Subscription, your Subscription will automatically renew and will continue month-to-month as (and be subject to all terms and conditions applicable to) a Monthly Subscription Plan. Your Subscription is personal, non-transferable, and for use only by you. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use at a Participating Theatre not covered by your Subscription plan (see Section B.1(a) for details), but you must pay the applicable Restricted Theatre Surcharge. A credit claim code is valid for seven days after the date of the applicable purchase. The ratings do not determine or reflect whether a film is "good" or "bad." The latest complaint unproffesionalism and rudeness. Check Movie Club Credit Balance. Edit. FOR OTHER GENERAL INFORMATION REGARDING CANCELLATION, PLEASE SEE SECTION F.4 BELOW. One hundred Crown Club credits will be earned for every $1.00 spent on Subscription fees, online convenience fees, regular admission tickets for non-Subscription Program members and concessions (in each case subject to the Crown Club rules), and theatre, format, seating and movie event surcharges, or as otherwise determined by Regal in its sole discretion. . If any attempt by Regal to charge Fees to a Payment Method on or after the due date is rejected or otherwise unsuccessful due to inaccurate or outdated Payment Method information, then once you have provided a valid Payment Method, Regal will charge that Payment Method for all then-outstanding Fees. No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. View files. The Crown Club is a free rewards program where you earn credits for purchasing admission tickets and concessions and redeem such credits for rewards. Whats going on? Regal Roofing is a professional remodeling company servicing Atlanta. This page will provide you with a list of our theatres, sorted by state. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. For questions about gift cards check out or Gift Card FAQ. Where can I find information about closed captioning? was resolved on Aug 02, 2014. How do I become a Subscription Program member? Please note that except for cancellation by you in certain limited circumstances described in Sections F.1(b) or G.1(b) of the Subscription Rules, your Subscription cancellation will not take effect during, and you will be responsible for all Subscription fees for, the three-month or one-year (as applicable) initial term of your Subscription. Where can I find the Regal Crown Club FAQ's? Cancellation of your Monthly Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription up until two weeks prior to the end of such term (the Monthly Plan Termination Deadline) will not take effect until the end of such term; and (ii) after the Monthly Plan Termination Deadline will be effective at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. NC-17 -- No One 17 and Under Admitted. Your Subscription Pass is digital only and located in the App. What time does the theatre location open? However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. Contact your local theatre if you have questions regarding any state or local requirements. Yes, the guests must arrive at the same time to be admitted into the movie. Yes! (Remember, Crown Club accounts are free!) Plus, get advance tickets as soon as they go on sale, enjoy 10% off all food and non-alcoholic beverages in theatre. You will earn 100 Crown Club credits for every $1.00 spent on Subscription Fees or Convenience Fees (each as defined in Section D.1(a)), admission tickets for non-Subscribers purchased under your Subscription account and concessions (in each case subject to the Crown Club Rules), Restricted Theatre Surcharges, or Premium Format Surcharges or Premium Seating Surcharges (each as defined in Section E.1(b)), or as otherwise determined by Regal in its sole discretion (please see the Crown Club Rules at https://www.regmovies.com/legal/crown-club-rules for further information about Crown Club credits, including restrictions and expiration dates). 104 Easton Rd., Bldg F. Warrington, PA 18976. The monthly plan will be billed on a monthly basis until it is cancelled. What actions has Regal taken in regards to the coronavirus? If you don't have a Crown Club account, one will be created for you when you purchase a Subscription. Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. No, the system is not designed to serve the function of "critic." What happened to my Crown Club digital card in the App? A military discount is available at the box office and ID must be presented at the time of ticket purchase. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. Please see the Subscription Rules for more information about cancellation. Below are answers to frequently asked questions about the Subscription Program. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. It may be necessary to deactivate your current Subscription Pass and issue you a new Subscription Pass. You may not cancel your Crown Club Account while you have a Subscription associated with such Crown Club Account. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Unfortunately, no. Have customer service experience? Signifies that the rating board has concluded that the film rated may contain some adult material. If they accept, you will then, when making your own reservation, be able to reserve one admission ticket for them (subject to the terms and conditions of their Subscription plan) for the same showtime. However, you must have an active Crown Club account in order to use your Subscription (e.g., obtain admission tickets) after enrollment. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. To me, it seemed like there actually is no Customer Relations Dept., and that Fandango simply offers a "dummy" number. G - General Audiences-- All ages admitted. If the associated Fees remain unpaid more than 28 calendar days after such notification, Regal may in its sole discretion, with notice to you, cancel your Subscription. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR MONTHLY PLAN (DEPENDING ON WHICH MONTHLY PLAN YOU SELECT): $18.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $56.97 OR FOR THE INITIAL ONE-YEAR TERM OF $227.88) FOR THE UNLIMITED PLAN, $21.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $65.97 OR FOR THE INITIAL ONE-YEAR TERM OF $263.88) FOR THE UNLIMITED PLUS PLAN, AND $23.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $71.97 OR FOR THE INITIAL ONE-YEAR TERM OF $287.88) FOR THE UNLIMITED ALL ACCESS PLAN, IN EACH CASE PLUS APPLICABLE TAXES. Can I enroll in person at a Regal theatre? Do all movies have to be rated? Distance: 24.27 miles. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. Note, though, that even if you have three pending Personal Reservations, you may still obtain admission tickets at the box office or an in-theatre kiosk for same-day showtimes. If your Subscription is in good standing, and subject to Section E.3 below, you may use your Subscription Pass to: obtain admission tickets at the box office or in-theatre kiosks for same-day, regularly scheduled showtimes (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge; or. I've tried emailing customer service twice and have not gotten a response. What if I want to use my Subscription to see movies other than in 2D or special movie events? Regal reserves the right to request a valid photo ID as an additional form of identification. Please contact Customer Assistance at https://www.regmovies.com/rcc/contact-us to request the change. Click Apply. I bought my ticket on the website, can I transfer it to the Regal mobile app? Will I still be awarded credits for my purchase? on our Crown Club FAQ page for more information. Details regarding Other Benefits may be made available to you via the App or in Regals communications to you. Check on Google Maps. All non-movie showtimes and events (such as Fathom Events, MET Opera, concerts, private screenings and sporting events) are excluded from the Subscription Program. I have called several times and have left a message, all to no avail. Yes. If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. Regal's owner Cineworld is highly leveraged, having reported a loss of $1.6 billion since April 1, and has claimed " no certainty " about its future. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. Note: Admission policies may vary by location due to state or local ordinances. But the women that make up Regal's customer service team make it look easy, and can still find time at the end of a busy workday to celebrate a birthday with a party that brings the team together. Please allow 24 hours for the credits to appear in your account. You may change your Payment Method via the App (see Section G.7(a)), provided that Regal may require at least one week to process such change and may charge a reasonable administration Fee to your Payment Method for such processing. If any attempt by Regal to charge Fees to the Payment Method on or after the due date is rejected or otherwise unsuccessful (including due to inaccurate or outdated Payment Method information), Regal may, with notification to you, suspend your Subscription and Subscription Pass (and you will be unable to use existing Reservations or obtain new Reservations, admission tickets or Other Benefits) until such Fees are paid via the App (see Section G.7(a)). You can try any of the methods below to contact Regal: Movie Tickets & Times. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. I waited for a bit, then tried again, with the same result. No. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. Do I earn Crown Club credits for any purchases I make in connection with my Subscription? Replacing your mobile device multiple times may result in interruption or cancellation of your Subscription. Cancellation of your Pre-Paid Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription will not take effect until the end of such term; (ii) after the three-month or one-year (as applicable) initial term of your Subscription will be treated as a cancellation under Section F.3.b.ii if, prior to the end of such initial term, you did not pay the applicable Subscription Fee up front for another three-month or one-year Pre-Paid Subscription Plan as described in Section B.1.b.ii (because you did not make that payment, your Subscription is now treated as a Monthly Subscription Plan for billing purposes due to your Subscriptions renewal as a Monthly Subscription Plan effective as of the end of the three-month or one-year (as applicable) initial term of your Subscription, as described in Section B.1.b.ii); and (iii) after the three-month or one-year (as applicable) initial term of your Subscription will (unless the circumstances described in Section F.3.c.ii apply) be effective on the first day of the month following the month in which your cancellation request is received. 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