Full details and timings will be communicated directly to fans. "All tickets have been refunded via . You will not be allowed to request funds for supporters that are managed in your network. Games You Can Request We accept ticket requests for HOME MATCHES ONLY. Ticket Pick Up This is the easy part. A. We highly recommend planning 3-4 months in advance, as you would have a higher priority with a 4 month request than someone with a 4 week request. The move to refund supporters follows similar decisions made by Manchester City, Manchester United and Everton, among others. Ciaran's AFC Fans raffle for Clock Tower Sanctuary. In the highly unlikely case you do not receive the tickets you ordered in time for the match, we will refund 100% of your money back, plus we will offer you a credit worth 50% of your original purchase towards . A. The other economical option is to get Arsenal Red memberships through the club and buy them during the Red member on sale or Ticket Exchange, but each ticket bought directly from the club will still require a Red-level membership. Arsenal will refund supporters who have bought tickets for their remaining matches this season Credit: PA:Press Association. Members canpurchase tickets or check availability on the Ticket Exchange via their Online Box Office account. Step 3: Click on 'All Matches'. As one of the official resellers of Arsenal FC we offer Arsenal tickets that combine spectacular views on the pitch, the players and the rest of the Emirates stadium.. P1 Travel guarantees that you will see one of the UK's most successful teams live from up-close. To receive The Sun's Coronavirus newsletter in your inbox every tea time, sign up here. FAQs. If a match is moved for television purposes (Saturday match to a Friday, Sunday, or Monday), we cannot refund your ticket price. A. What happens to their seat? from. Step 2: Then, click on Match Ticketsat the top of the page. The Gunners say it is 'sadly inevitable' the remainder of the . For debit/credit card refunds, the card and the cardholder must be present otherwise the purchase will be refunded onto an Arsenal gift card. An interactive seat map will display all available tickets in one location, and simplifies the booking process for Silver and Red level members as we have created an environment which makes it easy to view available seats. Welcome to The Arsenal Ticket Exchange, where Season Ticket Holders who are unable to attend a game can sell their tickets to fellow Arsenal Members. Step 8: Should they wish to be reassigned to another Season Ticket holder, simple click re-assign, where the My Network list will pop up to select from. Club Level Season Ticket Terms & Conditions 2022-23 Q. I have a question that's not covered above, how can I get assistance? Full details and timings will be communicated directly to fans. Copyright 2023 The Arsenal Football Club plc. Can I leave my account funds to build up over a period of seasons or do they need to be cleared by a certain date? To open a menu item's submenu, press the space bar. Led by Club Manager Mikel Arteta, Arsenal is consistently among the most successful clubs in the English Premier League, the elite tier of English football. The well-established sports tickets broker has excellent availability for all games at Emirates Stadium - and at affordable prices too. Club Level Season Ticket Waiting List Terms and Conditions Any member found guilty of re-selling, attempting to re-sell, or giving tickets away will be 100% BANNED from Arsenal America for life. A. Selling a Ticket on Ticket Exchange No one knows yet when well know who is approved for the first couple of games since theyll fall within the 10 week window. Youll be asked to pay the full amount for the ticket as a deposit. Mar. Executive Box Waiting List Terms and Conditions - 1st February 2023 onwards, Disability Access Season Ticket Waiting List Terms and Conditions, Ground Regulations 2022-23 Add to that the fact thatArsenals away ticket policyalso states that tickets procured from touts are subject to the pressing of charges and bans for offenders from future matches. If a fixture sells out, the Ticket Exchange service offers Members further ticket availability to purchase from Season Ticket holders who are unable to attend the game. 75 Drayton Park The Majestic 7 at Arsenal Yards Save theater to favorites 81 Arsenal Yards Blvd Watertown, MA 02472. Gold Membership Terms and Conditions 2022-23 (extract regarding disability) You will need to confirm the following; Q. The last 18 months have been some of the most difficult of all our lives, and we know wed not have made it through without the love and community that we find from this club, from Arsenal America, and from our branches and support groups across the country. (Arsenal is ranked second on the all-time Premier League table.West Ham is tenth in the same ranking. By We have the best Arsenal v Nottingham Forest tickets you will find online. We regret that we are unable to refund or exchange the following unless the goods are faulty; ': Jake Paul speaks after defeat to Tommy Fury, Waleed Aly compares T20 Women's World Cup to under 12s cricket, Tyson and Tommy Fury's dad asks Jake Paul to pay up after loss, Liverpool's April visit ticket allocation slashed by 20%, Footballer Danny Simpson talks meeting Ronaldo while on a date, Ange Postecoglou hails 'outstanding' Kyogo Furuhashi after Hampden heroics, Newcastle fans get ready ahead of Carabao Cup final with Man Utd, Crystal Palace boss Patrick Vieira pays tribute to John Motson. Since the 2020 season, Arsenal have changed to sending us digital tickets, which makes distribution easier for everybody. Click on the required blockto view specific available seats. Q. If you post and sell your ticket on Ticket Exchange within 24 hours of it opening, youll earn an additional 25 My Arsenal Rewards points. All available Arsenal tickets are . What information do I need to use the Cashback service? The description will show as Arsenal Football Club. Away Match Ticket Terms & Conditions (Match-by-Match) - 2022/23. Best Guide For Lucky Patcher: What Is It? Arsenal vs Chelsea Emirates Stadium, London, United Kingdom. And with fan safety impossible to guarantee, it is "inevitable" all 92 . Club-by-club: Premier League refunds. Premier League Commitment Regarding Discriminatory and Abusive Conduct (August 2021) (UK bank account holders only). Tickets can only be requested by current dues-paying members of Arsenal America, and there is a 1 ticket : 1 membership requirement. The Gunners have four home fixtures and six away left in the current campaign, which has been suspended due to coronavirus. Click here to use this service. Arsenal fans have slammed the club for their failure to roll over fees for the 2021/22 season. Memberships Overview 5. League One side AFC Wimbledon asked season-ticket holders to donate the money they would receive as part of refund and put it towards supporting the Dons. Ticket requests open within hours of the schedule being released each season. Away Tickets Cant I get away tickets through a supporter club? The Cashback service will be available throughout each season during designated periods. It can take up to 10 working days for the funds to clear into your account and once the funds have cleared it will show as paid. Check out our exclusive Wallpapers for desktop and mobile today! We will get back to you as soon as possible. For other inquiries, Contact Us. Access selected, exclusive Member events all season. Highbury House Click here to read our Ticket Exchange guide. 'These unprecedented times have changed so much in all of our lives and although the UK Government strategy means that we now intend to complete the 2019/20 season respecting new parameters, we are disappointed at the prospect of fans not being at matches in the near future. The longer answer is that away tickets are generally quite scarce. Q. I am receiving a 403 error message on the Online Box Office, why is this? Arsenal Football Club, most commonly referred to as Arsenal or The Gunners, is a professional football club that is based out of Islington, London, England. Once purchased, the tickets will be emailed as Print at Home / Ticketfast PDF ticketsto the registered email address on the account logged in. Fintech Innovation with Custom Software Real-life Examples and Success Stories, The Importance of Carrying Out a Car History Check, Why to Specialize in Mergers & Acquisitions? This gives fans of Brentford the chance to watch one of the top 6 teams live in action. Our match ticket phone line is open from 9am-5pm, Monday to Sunday. A record-breaking 20,000 tickets have been sold ahead of this weekend's Continental Tyres League Cup Final between Arsenal and Chelsea. "If you have purchased a ticket and are unable to attend a re-arranged fixture, ticket refund requests following confirmation of the revised date can be made by submitting the refund form available on Ask Spurs. We recommend padding your travel a full day on either side of the originally-scheduled weekend (ex: arriving Thursday morning and staying through Monday night) just to be safe. 'Like everyone, we look forward to the day when we are all able to safely return to matches. Buy Now. I am having problems accessing parts of the site when purchasing tickets, Error messages buying tickets on the Online Box Office. These will go on sale to Silver Members two calendar months prior to each home fixture. New support ticket . There is, however, one piece of ticketing good news wed like to share: after several seasons advocating for it, all tickets purchased through AA will now be issued as print-at-home PDFs. 75 Drayton Park Memberships with Disability Access (previously Purple Membership . Sat 20 May 2023. Digital Membership. Disability Access Members you could gain priority access to cup final tickets, online form here for Disability Access ONLY, Ticket Exchange Guide - Posting & Purchasing, Ticket Exchange Guide (Screen Reader Friendly), Full match replay - watch without score spoilers. Spurs Home Tickets. We see many cases where people request and then bail after their request is approved. Arsenal America have no control over the movements of fixtures. Dining can pre-booked on a match-by-match basis in our superb Woolwich restaurant, which offers a three-course pre-match plated buffet. Why Do Developers Choose and Love Woocommerce? Once the tickets are in the basket, they will automatically be assigned to the membership number of the account logged in under. Season Ticket Holders who are unable to attend a game can make their ticket available on the Ticket Exchange once the match is sold out (subject to restrictions). Step 4: Select the relevant fixture and click 'Find Tickets'. Members can only purchase one ticket per membership for . How will I get the money from selling my seat on Ticket Exchange? A. Arsenal FA Cup ticket prices on the resale market can vary based on several factors such as the location of the ticket in the stadium, the round of the FA Cup and the importance of the match. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Arsenal will refund supporters who have bought tickets for their remaining matches this season, Arsenal stars leave training as they become first Premier League club to return after 47 days of isolation, Arsenal confirm they will refund ticket holders for last ten matches after coronavirus pushed games behind closed doors, 'Were here and were not going to stop' - Mikel Arteta makes bold title vow after Arsenal's 4-0 win over Everton, Man Utd 3 West Ham 1: Quadruple hopes still alive as late Garnacho stunner sees Man Utd come from behind to top Hammers, Sheff Utd 1 Tottenham 0: Spurs knocked OUT of the FA Cup as Ndiaye sends Championship high-flyers into quarters, Liverpool 2 Wolves 0: Stalwarts Van Dijk and Salah score to see Klopp's men clinch vital win, Southampton woes get even worse as they're knocked out of FA Cup at home to LEAGUE TWO Grimsby, FA Cup draw: Quarter-final ties revealed as Manchester United and City learn opponents, Ivan Toney slams FA for 'leaking' gambling charge investigation as he faces lengthy ban, Roy Keane blasts West Ham defenders for acting 'like they're in Starbucks' for Man Utd goal, ARSENAL NEWS LIVE: Follow for the latest Gunners news, Mikel Arteta oversaw small group sessions this week, club look forward to a restart date in June, follows similar decisions made by Manchester City, Independent Press Standards Organisation (IPSO). A. ALSO if you Buy 2 Tickets, Get 1 Free using the code FASTFAM at checkout. How to add your Digital Pass to your phone. Can I use a non UK bank account to withdraw my funds? If I dont renew my season ticket is there a window that I can withdraw my funds at the end of the season? Step 3: The games which can be posted for sale via the Ticket Exchange platform will appear and you will need to select the game you'd like to post your ticket for. justgiving.com. What will I be charged to use this service? Q. Season Ticket Members have been offered a credit or refund on a pro-rata basis for the five games and were also given the option to forgo part . If not, you can search our extensive Help Centrewhich contains lots of useful information about the Club's Ticketing Services and more. Get Britain's best-selling newspaper delivered to your smartphone or tablet each day - find out more. Step 5:To view available seats via the Ticket Exchange, you will need to toggle on Include Tickets Posted on Ticket Exchangefrom the left-hand side menu. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. These sellers are authorised to sell official tickets or packages to our matches. Full match replay - watch without score spoilers. What happens if I submit incorrect account details? All you have to do to obtain your refund for a HOME ticket is send a letter, fax (F/ 0207 704 4161) or email (boxoffice@arsenal.co.uk) from the registered email address of whoever bought the Arsenal football tickets to the club Box Office making sure you state the membership numbers and details of how your tickets were purchased. Arsenal have announced that ticket holders will be entitled for a refund for the club's final 10 matches of the 2019-20 season. Premier League. Thank you and good luck! Who is eligible to use the Cashback service? This menu is keyboard accessible. Get priority access to other Emirates Stadium events. If you have any further questions, simply contact the Ticket Office at tickets@saintsfc.co.uk. Legend Tour and Matchday Tour tickets can be cancelled and refunded up to 14 days before the tour takes place. Arsenal Football Club ORLANDO, Fla. - The refunds for fans who wanted to see Inter Milan or Arsenal play in the Florida Cup at Camping World Stadium may have to wait 10 days. . Emery has been busy in the transfer window as well; spending over 70m on Sampdorias Lucas Torreira, Bayer Leverkusens Bernd Leno, Borussia Dortmunds Sokratis, FC Lorients Matteo Guendouzi and Juventus Stephan Lichtsteiner. Do I still get attendance trophies if I sell my ticket on the exchange? Step 2: Then, click on the head and shoulders icon in the top right-hand corner before clicking Manage Tickets. A Season Ticket Holder has passed away. There are no re-selling sites like StubHub that tickets can be purchased. 2,500. ARSENAL confirmed they will refund ticket holders for their ten remaining matches this season. Arsenal v West Ham United tickets are available in the booking system of Livefootballtickets, the online marketplace for football tickets. Q. How do Womens ST Holders get WSL tickets to games at the Emirates? Arsenal have confirmed tickets sold for the remaining matches of the season will be refunded with games heading "behind closed doors." Information of which can be found by clicking here. An Arsenal statement read: 'As a result of recent Government statements and Premier League discussions it is now sadly inevitable that due to the COVID-19 pandemic our remaining home and away matches of the 2019/20 season will be played behind closed doors, with no fans present. Full details and timings will be communicated directly to fans. As the league opener against reigning champions Manchester City beckons, supporters will be rushing to secure their Arsenal football tickets using the different methods available: directly through the club, using the official ticket exchange and searching secondary ticketing websites. Only Silver, Red, Cannon and Junior Gunner members can buy tickets via this service. Q. Q. I am a Platinum Member and have renewed my season ticket for the subsequent season, I have also sold my seat(s) via Ticket Exchange after this time - can I still withdraw funds? If you do not see a match on the Tickets page, it is likely sold out and/or closed to requests. 'The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. Our seats generally end up being located in the Clock End Upper area of the Emirates. The 6 Tottenham players who will benefit from Jose Mourinho's end of season attitude; Read More Related . We are here to listen and help as best we can. All tickets will be authentic, valid and delivered to you on time. No. Members can . Q. Trustpilot. Copyright 2023 The Arsenal Football Club plc. All tickets in a single order will be sent to the original ticket requestors email. These requirements have been put in place to protect our members, and to ensure that everyone has a great experience from ticket request to match day. Tickets purchased via the Ticket Exchange are subject to the Home Match Ticket / Electronic Entry Card Terms and Conditions. . Q. I am a Platinum/Gold Level Member can I buy a ticket using this service? Step 1:To access Ticket Exchange, visit www.eticketing.co.uk/arsenaland click the Log In button in the top right-hand side of the screen. These credits can then then be used as a sort of status level for being able to get tickets for cup finals and other pivotal matches. A. Online. 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